Craftverse Privacy Policy
Last Updated: 19th Aug
Craftverse (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and any other details you provide when you create an account, sign up for newsletters, or contact us.
- Project Information: Any details you provide about your projects, including descriptions, materials, and other relevant data.
- Usage Data: Information about your interaction with our website, such as IP address, browser type, pages visited, and the time spent on those pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To operate and maintain our platform, including processing orders, managing projects, and delivering products.
- Communication: To contact you with updates, newsletters, marketing or promotional materials, and other information that may interest you.
- Improvement and Analysis: To improve our services, conduct analytics, and understand how users interact with our website.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your data with third-party vendors who assist us in providing our services, such as payment processors, logistics providers, and marketing agencies.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: If Craftverse is involved in a merger, acquisition, or asset sale, your personal information may be transferred.
4. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Update: You can access and update your personal information at any time by logging into your account.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe link in any email we send.
- Data Deletion: You can request that we delete your personal information, subject to certain exceptions provided by law.
5. Security of Your Information
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes become effective means you accept those changes.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@craftverse.com.